Last updated: October 2026

Privacy & Cookie Policy

DealHaus Collective respects your privacy and is committed to handling personal information responsibly.

This policy explains how we collect and use personal information when you visit our website, contact us, submit an enquiry or communicate with us about property and business opportunities.

It applies to our website and related enquiries. More specific privacy information may apply to separate contractual, property management or housing-related activities.

1. Who we are

This website is operated by DealHaus Collective Ltd, a company registered in England and Wales under company number 17199917.

Registered office: First Floor Swan Buildings, 20 Swan Street, Manchester, M4 5JW.

Website: www.dealhauscollective.co.uk

Privacy enquiries: info@dealhauscollective.co.uk

DealHaus Collective Ltd is the data controller for personal information collected through this website. This means we are responsible for determining how and why that information is used.

2. Information we collect

Depending on how you interact with us, we may collect:

• Your name and contact details, including email address and telephone number.
• Your business or organisation name, role and website address.
• Property details you provide, including addresses, descriptions and relevant ownership or letting information.
• Information about investment interests, property requirements, referrals or potential partnerships.
• Information included in messages, meeting bookings and other communications.
• Technical information associated with your use of the website, where collected by our website platform or other enabled services.

We collect information you provide directly to us, as well as relevant professional or property-related information received through legitimate business introductions and other lawful sources.

Where information is obtained from someone other than you, we will provide applicable privacy information as required by data protection law.

Please do not submit sensitive information about residents or other individuals through our general website forms.

3. How we use your information

We process personal information for the following purposes:

Responding to enquiries

To answer questions, arrange conversations, assess opportunities and respond to requests made through our website or other communication channels.

Exploring business opportunities

To consider potential property leases, purchases, investment opportunities, referrals and housing partnership requirements.

Managing professional relationships

To maintain relevant correspondence, follow up on discussions and keep appropriate records of business enquiries and arrangements.

Meeting legal obligations

To comply with applicable legal, regulatory, accounting and other requirements.

Operating our website

To support website functionality, maintain security and understand website performance where appropriate.

Marketing communications

To share relevant business information or opportunities where permitted by applicable data protection and electronic marketing laws.

4. Our lawful basis for processing

Under UK data protection law, we must have an appropriate lawful basis for using personal information.

The lawful basis depends on the purpose and circumstances.

Legitimate interests

We may rely on legitimate interests when responding to business enquiries, assessing opportunities, maintaining appropriate professional communications and managing our website.

Our legitimate interests include operating and developing our property business, communicating with relevant contacts and protecting our business operations. We consider these interests against individuals' rights and freedoms.

Contractual necessity

Where applicable, we may process information to take steps requested before entering into a contract with an individual or to fulfil a contract with that individual.

Legal obligations

We may process information where necessary to comply with applicable law.

Consent

We rely on consent where it is required, including certain electronic marketing activities and website technologies.

Where we rely on consent, you can withdraw it at any time.

5. Marketing communications

Contacting DealHaus or submitting an enquiry does not automatically constitute consent to receive marketing emails.

We may send relevant business communications where permitted by applicable law. Different electronic marketing rules apply depending on the nature of the recipient and communication.

Where consent is required, we will obtain it before sending unsolicited electronic marketing. We will also respect applicable opt-out requirements.

You can stop receiving marketing communications by using an unsubscribe facility where provided or by contacting us.

Your right to object to direct marketing

You have the right to object to our use of your personal information for direct marketing at any time. If you object, we will stop processing your information for that purpose.

6. Sharing information

We use third-party services to support website operation, communication and business administration.

These include services such as:

• MailerLite, for website and form functionality and, where used, email communications.
• Google Workspace, for business communication and document management.
• Calendly, for arranging appointments where that booking service is used.

Where relevant to a particular enquiry or business arrangement, information may also be shared with parties involved in considering or delivering that opportunity, such as property owners, agents, housing organisations, professional advisers or prospective transaction partners.

Any such sharing must have an appropriate lawful basis and be consistent with applicable data protection requirements.

Information may also be disclosed where required by law or in connection with legal claims.

7. How long we keep information

We retain personal information for as long as reasonably necessary for the purpose for which it was collected, taking account of relevant legal and business requirements.

The retention period will depend on factors including:

• The nature and purpose of the enquiry or relationship.
• Whether discussions lead to a transaction or ongoing business arrangement.
• The need to maintain appropriate business records.
• Applicable legal, accounting or regulatory requirements.
• The need to establish, exercise or defend legal claims.

We assess whether information remains necessary and should be retained, deleted or anonymised, taking account of those requirements.

Marketing information is managed in accordance with applicable permissions and opt-out requests. Limited records may be retained where necessary to respect an unsubscribe or objection.

8. Protecting information

We recognise the importance of keeping personal information secure.

We use appropriate measures to protect information, taking account of its nature, the risks involved and the systems through which it is processed.

Access to personal information should be limited to those with a legitimate business need.

No electronic system can guarantee absolute security.

9. International processing

Some third-party technology services may process personal information outside the United Kingdom.

Where applicable, international transfers must comply with UK data protection law, including the requirements relating to recognised adequacy arrangements or appropriate safeguards.

10. Cookies and website technologies

Cookies and similar technologies may be used to support website functionality and, where enabled, understand website usage.

Some technologies are necessary for a website to operate. Others may be subject to consent requirements or specific legal exemptions and conditions.

Our use of these technologies must comply with applicable UK privacy and electronic communications law.

You can manage certain cookies through your browser settings. Where additional choices or consent mechanisms are required, these will need to be provided through the website.

11. Your rights

Under UK data protection law, you have rights concerning your personal information. Depending on the circumstances, these may include the right to:

• Request access to information held about you.
• Have inaccurate information corrected.
• Request deletion of information.
• Request restriction of certain processing.
• Object to certain uses of your information.
• Request data portability, where applicable.
• Withdraw consent where processing is based on consent.

These rights are subject to applicable legal conditions and exceptions.

To exercise a right, contact us using the details in Section 1.

We will consider requests and respond in accordance with applicable data protection law.

12. Complaints

If you have concerns about how DealHaus Collective handles your personal information, you can contact us using the privacy contact details above.

We will acknowledge data protection complaints within the legally required period, take appropriate steps to investigate them, keep complainants informed and communicate the outcome without undue delay.

You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

ICO website: https://ico.org.uk

13. External websites

Our website may contain links to external websites or services.

Those services may operate under their own privacy policies. We encourage you to review their privacy information when using their services.

14. Changes to this policy

We may update this policy to reflect changes in our website, business activities or applicable legal requirements.

The current version will be made available on this page, with the date of the latest update.

Where required by law, we will provide further information about significant changes to how personal information is used.